Our team understand what makes a successful hotel operation. It is having all the right elements in the right place. The right product, the right staff, the right brand and the right management. Managing all of these elements is our expertise and with many years of combined experience Tower Hotel Management will deliver the right result.
Our award-winning hotels clearly demonstrate that we know how to deliver a successful hotel operation from both the perspective of the customer, with an emphasis on high quality service delivery and guest satisfaction, as well as the global brands with whom we work. Our objective is to deliver this same level of success to your hotel with our hospitality expertise, supported by an un-paralleled range of in-house services.
We focus on the measurable KPI’s for owners, particularly top line revenue performance, cost management and profitability. Our hotels consistently out-perform their competitor sets on all key metrics, primarily through diligent revenue management, regardless of market condition.
With an in-depth knowledge of hotel brands but the flexibility to work independently from the brands’ owners, Tower Hotel Management can challenge system deliveries and other sales and marketing matters in order to maximise revenues for hotel owners.
Tower Hotel Management is focused solely on your hotel’s profitability and thus your return on investment.
Sales & Marketing
Our sales & marketing department have a wealth of experience across a huge variety of businesses. We will run innovative and eye-catching campaigns tailored to help you grow your business.
The extensive range of services include marketing strategy, digital marketing, advertising, graphic design, events and PR which are all available to our partners.
The core of a good hotel is its people and the service they offer.
Our team provides total support to operational management in all areas of Human Resources.
This ensures that the hotels comply with all current labour legislation whilst offering training and career development to provide the human resource for the future.
Our IT department is at the forefront of future technology with the focus on how this can give your business the competitive edge in customer service.
Our people have enormous experience across a broad range or business activities and will continue to identify new creative technology specifically designed for hotel services.
Our finance team offers a full range of accountancy services, from the nuts and bolts of bank reconciliations and credit control to monthly profit and loss accounts and statutory accounting.
With full P&L responsibility and accountability, each of our General Managers works closely with their dedicated accounts executive to ensure the business is scrutinised regularly from an accounting perspective. This allows for complete business engagement at unit level and enhances hotel performance.
Whether its a land and planning issue or contract or agreement matter, our team of legal professionals is on hand to offer advice to our partners.
Land & Planning
With a team of 20, our land and planning department are on hand to offer their expertise and advice on any planning issues. The team can assess potential hotel sites and offer advice and guidance on suitability and issues relating to obtaining planning permission.
All Tower Hotel Management Hotels have been constructed under the Peel Group's supervision. With expertise in the construction of shopping centres, regeneration and residential schemes, landmark offices etc Peel construction is available to project manage your development to bring it in on-time and on-budget.